Plans & Pricing
Three products. Transparent pricing. Choose what fits your business and scale as you grow.
Additional users: $17/user/month on any plan
SMB CRM & Billing
Leads, deals, invoicing, and AI chat — everything a small business needs.
Basic
Solo operators & startups
$29/mo
1 user included
Included monthly: 2,000 Claude + 200 Twilio credits
- Lead & deal pipeline
- AI chat assistant
- Office 365 or Google Workspace
- File operations (PDF, XLSX)
- Twilio SMS/MMS
- Customer website & lead capture
Most Popular
Pro
Growing teams
$99/mo
3 users included
Included monthly: 5,000 Claude + 400 Twilio credits
- Everything in Basic, plus:
- QuickBooks Online (34 tools)
- Invoicing, payments & billing
- Profit & loss reports
- Customer & vendor management
- Estimates & sales receipts
- Tax-ready reporting
Enterprise
Full-stack automation
$179/mo
5 users included
Included monthly: 10,000 Claude + 750 Twilio credits
- Everything in Pro, plus:
- DocuSign contracts & e-signatures
- Mailchimp email campaigns
- Zoho CRM sync
- Multi-signer workflows
- Campaign analytics
- Priority support
AI Agent Platform
On-premises AI automation. Per agent, per month — choose standard or premium.
Standard
Core automation for everyday tasks
$69/mo
per agent • 1 user included
Included monthly: 3,000 Claude credits
- 62+ AI automation tools
- File, spreadsheet & PDF operations
- Office 365 & Google Workspace
- Dropbox cloud storage
- Image processing (basic)
- On-premises deployment
- AI chat assistant (Lali)
Most Popular
Premium
All 480+ tools & 34 integrations
$129/mo
per agent • includes 2 integrations
Included monthly: 5,000 Claude + 400 Twilio credits
- All Standard tools, plus:
- 2 premium integrations included
- Additional integrations $12/mo each
- QuickBooks, CRM, shipping, e-commerce
- Meta, LinkedIn, Mailchimp & more
- Database, browser & AI image tools
- 480+ tools across 34 integrations
Business Intelligence
Proactive insights, daily briefings, and real-time alerts. Add-on to any LaliSays product.
Basic
Essential insights
$99/mo
90-day data retention
Included monthly: 3,000 Claude credits
- Daily discovery (every 24 hrs)
- AI-powered insights & alerts
- Morning briefings (chat + email)
- Up to 5,000 records per integration
- Financial health & anomaly detection
- Cross-system customer matching
Most Popular
Pro
Full visibility
$189/mo
365-day data retention
Included monthly: 7,500 Claude credits
- Everything in Basic, plus:
- Hourly discovery (every 1 hr)
- Weekly summary reports
- Up to 50,000 records per integration
- Customizable alert thresholds
- Trend projections & forecasting
Enterprise
Real-time intelligence
$329/mo
Unlimited data retention
Included monthly: 20,000 Claude credits
- Everything in Pro, plus:
- Near real-time (every 15 min)
- Unlimited records
- Dedicated instance option
- Advanced ML predictions
- Priority support
AI Voice Assistant
AI-powered phone assistant with natural conversation, call logging, and CRM integration. All API costs included in minutes.
Voice is an add-on to CRM — a CRM subscription is required.
Basic
AI Receptionist • Requires CRM Basic
$49/mo
+ CRM Basic $29/mo = $78/mo total
Included monthly: 30 voice minutes • Overage: $0.45/min
- AI Receptionist (24/7)
- Answer questions & take messages
- Knowledge base (manual upload)
- Call transcripts & CRM activity logging
- Automatic caller ID from CRM
- Chat access to Lali
Most Popular
Pro
Voice Agent Access • Requires CRM Pro
$149/mo
+ CRM Pro $99/mo = $248/mo total
Included monthly: 75 voice minutes • Overage: $0.35/min
- Everything in Basic, plus:
- Voice Agent Access (Call Me + PIN)
- Voicemail transcription
- Calendar, email, contacts by voice
- Up to 5 integrations
- Business Intelligence
Enterprise
Premium tools & analytics • Requires CRM Pro
$349/mo
+ CRM Pro $99/mo = $448/mo total
Included monthly: 200 voice minutes • Overage: $0.30/min
- Everything in Pro, plus:
- Premium tools (300+)
- Unlimited integrations
- Custom voice persona
- Full call analytics & reporting
- SLA guarantees
CRM
Basic
Solo operators & startups
$29/mo
1 user included
2,000 Claude + 200 Twilio credits included
- Lead & deal pipeline
- AI chat assistant
- Office 365 or Google Workspace
- Twilio SMS/MMS
- Website & lead capture
Most Popular
CRM
Pro
Growing teams
$99/mo
3 users included
5,000 Claude + 400 Twilio credits included
- Everything in Basic, plus:
- QuickBooks Online (34 tools)
- Invoicing & billing
- Financial reports
CRM
Enterprise
Full-stack automation
$179/mo
5 users included
10,000 Claude + 750 Twilio credits included
- Everything in Pro, plus:
- DocuSign & Mailchimp
- Zoho CRM sync
- Priority support
Agent
Standard
Core automation
$69/mo
per agent • 62+ tools
3,000 Claude credits included
- File, spreadsheet & PDF
- Office 365 & Google Workspace
- Dropbox & image processing
- On-premises deployment
Most Popular
Agent
Premium
All 480+ tools
$129/mo
per agent • 2 integrations incl.
5,000 Claude + 400 Twilio credits included
- All Standard tools, plus:
- 34 integrations available
- +$12/mo per extra integration
- Database, browser & AI tools
Intelligence
Basic
Essential insights
$99/mo
90-day retention
3,000 Claude credits included
- Daily discovery & AI insights
- Morning briefings
- 5K records per integration
- Anomaly detection
Most Popular
Intelligence
Pro
Full visibility
$189/mo
365-day retention
7,500 Claude credits included
- Hourly discovery
- Weekly summaries
- 50K records per integration
- Custom alert thresholds
Intelligence
Enterprise
Real-time
$329/mo
Unlimited retention
20,000 Claude credits included
- 15-minute discovery
- Unlimited records
- Dedicated instance
- Priority support
Voice
Basic
Requires CRM Basic
$49/mo
+ CRM $29 = $78/mo • 30 min/mo
30 voice minutes included • $0.45/min overage
- AI Receptionist (24/7)
- Knowledge base & call logging
- Chat access to Lali
Most Popular
Voice
Pro
Requires CRM Pro
$149/mo
+ CRM $99 = $248/mo • 75 min/mo
75 voice minutes included • $0.35/min overage
- Call Me + PIN access
- 5 integrations & standard tools
- Business Intelligence
Voice
Enterprise
Requires CRM Enterprise
$349/mo
+ CRM $179 = $528/mo • 200 min/mo
200 voice minutes included • $0.30/min overage
- 300+ premium tools
- Unlimited integrations
- Custom voice persona & SLA
CRM Feature Comparison
See exactly what's included in each CRM plan.
| Feature | Basic | Pro | Enterprise |
|---|---|---|---|
| CRM & Pipeline | |||
| Leads, contacts & deals | ✓ | ✓ | ✓ |
| Deal pipeline & stages | ✓ | ✓ | ✓ |
| AI chat assistant | ✓ | ✓ | ✓ |
| Customer website & lead capture | ✓ | ✓ | ✓ |
| Twilio SMS/MMS | ✓ | ✓ | ✓ |
| Office & Files | |||
| Office 365 (email, calendar, OneDrive) | ✓ | ✓ | ✓ |
| PDF, spreadsheet & file operations | ✓ | ✓ | ✓ |
| Accounting & Invoicing | |||
| QuickBooks Online connection | — | ✓ | ✓ |
| Create & send invoices | — | ✓ | ✓ |
| Record payments & manage bills | — | ✓ | ✓ |
| Profit & loss / balance sheet | — | ✓ | ✓ |
| 34 QuickBooks tools total | — | ✓ | ✓ |
| Contracts & Marketing | |||
| DocuSign contracts & e-signatures | — | — | ✓ |
| Mailchimp email campaigns | — | — | ✓ |
| Zoho CRM sync | — | — | ✓ |
| Included Credits & Platform | |||
| Claude AI credits/mo | 2,000 | 5,000 | 10,000 |
| Twilio credits/mo | 400 | 500 | 1,000 |
| Users included | 1 | 3 | 5 |
| Additional users | $17/mo | $17/mo | $17/mo |
| Role-based access & encrypted vault | ✓ | ✓ | ✓ |
| Priority support | — | — | ✓ |
Agent Feature Comparison
Standard vs Premium agent capabilities.
| Feature | Standard | Premium |
|---|---|---|
| Core Tools | ||
| File, spreadsheet & PDF operations | ✓ | ✓ |
| Archive creation & extraction | ✓ | ✓ |
| System & network diagnostics | ✓ | ✓ |
| Image processing (basic) | ✓ | ✓ |
| Integrations | ||
| Office 365 (email, calendar, OneDrive) | ✓ | ✓ |
| Google Workspace | ✓ | ✓ |
| Dropbox | ✓ | ✓ |
| QuickBooks Online (34 tools) | — | ✓ |
| CRM (Zoho, HubSpot, Blackbaud) | — | ✓ |
| Shipping (FedEx, UPS, USPS) | — | ✓ |
| E-Commerce (Shopify, Amazon, Walmart) | — | ✓ |
| Marketing (Meta, LinkedIn, Mailchimp, GBP) | — | ✓ |
| Contracts (DocuSign) | — | ✓ |
| Support (Zendesk, Zoho Desk, Slack) | — | ✓ |
| Advanced | ||
| Database connectivity (MySQL, SQL, Postgres) | — | ✓ |
| Browser automation (Playwright) | — | ✓ |
| AI image generation (DALL-E) | — | ✓ |
| AI voice (ElevenLabs, Twilio) | — | ✓ |
| AI video (HeyGen) | — | ✓ |
| Included Credits & Platform | ||
| Claude AI credits/mo | 3,000 | 5,000 |
| Twilio credits/mo | — | 500 |
| Total tools | ~62 | 480+ |
| Integrations included | 3 (O365, Google, Dropbox) | 2 premium (34 available) |
| Additional integrations | — | $12/mo each |
| Multi-agent orchestration (Bella) | ✓ | ✓ |
Intelligence Feature Comparison
Choose the scanning frequency and data depth you need.
| Feature | Basic | Pro | Enterprise |
|---|---|---|---|
| Discovery & Scanning | |||
| Discovery frequency | Daily (24h) | Hourly (1h) | Near real-time (15m) |
| Records per integration | 5,000 | 50,000 | Unlimited |
| Data retention | 90 days | 365 days | Unlimited |
| Insights & Alerts | |||
| AI-powered insights | ✓ | ✓ | ✓ |
| Anomaly detection | ✓ | ✓ | ✓ |
| Morning briefings | ✓ | ✓ | ✓ |
| Weekly trend summaries | — | ✓ | ✓ |
| Custom alert thresholds | — | ✓ | ✓ |
| ML-powered predictions | — | — | ✓ |
| Included Credits & Platform | |||
| Claude AI credits/mo | 3,000 | 7,500 | 20,000 |
| Cross-system customer matching | ✓ | ✓ | ✓ |
| Email notifications | ✓ | ✓ | ✓ |
| Dedicated instance | — | — | ✓ |
| Priority support | — | — | ✓ |
Voice Feature Comparison
AI phone assistant capabilities by tier. Voice requires a CRM subscription.
| Feature | Basic +CRM Basic=$78 | Pro +CRM Pro=$248 | Enterprise +CRM Pro=$448 |
|---|---|---|---|
| Call Handling | |||
| AI phone assistant (Claude Sonnet) | ✓ | ✓ | ✓ |
| Inbound call handling | ✓ | ✓ | ✓ |
| Call transcripts & CRM activity logging | ✓ | ✓ | ✓ |
| Automatic caller ID from CRM | ✓ | ✓ | ✓ |
| Voicemail transcription | — | ✓ | ✓ |
| Blocked number management | ✓ | ✓ | ✓ |
| Call transfer to agents | — | ✓ | ✓ |
| Multi-line support | — | — | ✓ |
| Features & Integrations | |||
| Voice Agent Access (Call Me + PIN) | — | ✓ | ✓ |
| Calendar, email, contacts by voice | — | ✓ | ✓ |
| Integrations | — | Up to 5 | Unlimited |
| Agent tools | — | Standard | Premium (300+) |
| Business Intelligence | — | ✓ | ✓ |
| Custom voice persona | — | — | ✓ |
| Call analytics | — | Basic | Full reporting |
| Minutes & Support | |||
| Included voice minutes/mo | 30 | 75 | 200 |
| Overage rate | $0.45/min | $0.35/min | $0.30/min |
| Extra minute packs | $29/100 min | $29/100 min | $49/200 min |
| Dedicated onboarding | — | — | ✓ |
| SLA guarantees | — | — | ✓ |
| Priority support | — | ✓ | ✓ |
All Products at a Glance
Quick comparison of every tier across all four products.
| Plan | Price | Users | Included Credits | Key Features |
|---|---|---|---|---|
| SMB CRM | ||||
| Basic | $29/mo | 1 | 2K Claude + 200 Twilio | Leads, deals, AI chat, O365/Google, SMS |
| Pro | $99/mo | 3 | 5K Claude + 400 Twilio | + QuickBooks (34 tools), invoicing, reports |
| Enterprise | $179/mo | 5 | 10K Claude + 750 Twilio | + DocuSign, Mailchimp, Zoho CRM |
| AI Agent | ||||
| Standard | $69/mo | 1 | 3K Claude | 62+ tools, O365, Google, Dropbox |
| Premium | $129/mo | 1 | 5K Claude + 400 Twilio | 480+ tools, 34 integrations, +$12/mo each |
| Business Intelligence | ||||
| Basic | $99/mo | 1 | 3K Claude | Daily scan, 5K records, 90-day retention |
| Pro | $189/mo | 1 | 7.5K Claude | Hourly scan, 50K records, 365-day retention |
| Enterprise | $329/mo | 1 | 20K Claude | 15-min scan, unlimited records & retention |
| AI Voice Assistant (requires CRM) | ||||
| Basic | $49/mo (+CRM $29=$78) | 1 | 30 min ($0.45/min overage) | AI Receptionist, knowledge base, call logging |
| Pro | $149/mo (+CRM $99=$248) | 3 | 75 min ($0.35/min overage) | + Voice Agent Access, 5 integrations, Intelligence |
| Enterprise | $349/mo (+CRM $179=$528) | 5 | 200 min ($0.30/min overage) | + Premium tools, unlimited integrations, SLA |
Credit Add-Ons
Purchase additional credits for AI, messaging, and media services.
Claude Haiku
$13
1,000 credits • Fast & economical
Claude Sonnet
$55
1,000 credits • Balanced
Claude Opus
$99
1,000 credits • Most capable
Additional User
$17
per user/month
Twilio SMS/Voice
$3
250 credits per block
DALL-E Images
$5
100 credits per block
ElevenLabs Voice
$1
10,000 characters per block
HeyGen Video
$12
10 video credits per block
Claude AI Models
Haiku — $13/1K credits
Fast, efficient AI for everyday tasks. Best for simple queries, quick lookups, and routine operations.
Sonnet — $55/1K credits
Balanced reasoning and analysis. Best for complex queries, report generation, and multi-step workflows.
Opus — $99/1K credits
Most capable intelligence. Best for deep analysis, strategic insights, and advanced problem-solving.
Cost Estimator
Build your plan and see your estimated monthly cost in real time.
Build Your Plan
Select one or more products, choose tiers, and see your total.
Credit Add-Ons ▾
Claude Haiku (1K credits)
$13/ea
Claude Sonnet (1K credits)
$55/ea
Claude Opus (1K credits)
$99/ea
Twilio SMS/Voice (250 credits)
$3/ea
DALL-E Images (100 credits)
$5/ea
ElevenLabs Voice (10K chars)
$1/ea
HeyGen Video (10 credits)
$12/ea
Frequently Asked Questions
Common questions about pricing and plans.
Can I switch tiers or products later? ▾
Yes. You can upgrade or downgrade your plan at any time. Your data, conversations, and integrations carry over automatically. The new pricing takes effect on your next billing cycle. You can also add Intelligence as an add-on to an existing Agent or CRM subscription.
What are credits and how do they work? ▾
Credits are usage units for AI and API services. Each plan includes a monthly credit allotment (e.g., Claude AI credits and Twilio credits). When you exceed your included credits, you can purchase additional credit blocks. Unused credits do not roll over. You can monitor your usage and set spending limits from the admin portal.
Is there a free trial? ▾
Yes! Every plan includes a 10-day free trial. Your card won't be charged until the trial ends. Cancel anytime during the trial period at no cost. You can also request a guided demo for a personalized walkthrough of the platform with your real data and workflows.
What payment methods do you accept? ▾
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through Stripe. All subscriptions are billed monthly. Enterprise customers can arrange annual billing or invoicing — contact us for details.
Can I combine multiple products? ▾
Absolutely. Many customers use CRM + Intelligence or Agent + Intelligence together. Each product is billed independently, and Intelligence uses the same integrations you've already connected. Users at $17/mo get access to all subscribed products.
Do I need my own API keys? ▾
No. Your LaliSays subscription includes managed access to all integrations — QuickBooks, DocuSign, Twilio, DALL-E, and 30+ more services. We handle the API credentials, OAuth2 tokens, and usage costs. You just connect your accounts through a simple authorization flow. Admins can set per-employee usage quotas and spending limits.